Services & plans

Repair when it breaks. Maintenance so it doesn’t.

Pick a one-off repair or a plan that keeps your fleet healthy year-round. Everything below covers inkjet, laser and multifunction devices.

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On-site & workshop repair

Diagnosis and fix for paper feed, fusers, print heads, rollers, error codes and network faults. Parts held for common HP, Canon, Brother, Epson and Kyocera models. Fixed call-out fee, parts quoted before we proceed.

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Preventive maintenance plans

Quarterly or bi-annual visits: deep clean, roller and pad replacement, firmware and driver updates, calibration and a wear report so you can budget replacements in advance.

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Consumables & supply

Genuine and vetted compatible cartridges, toner, drums, waste boxes and maintenance kits. Optional auto-replenish that ships before a device hits low-toner.

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Install, setup & networking

Unbox-to-first-page setup, shared queues, print servers, secure release and driver rollout across Windows and macOS for teams of any size.

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Managed print (MPS)

We take over supplies, service and monitoring for a predictable per-page or per-device cost, with monthly reporting on volume and running cost per unit.

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Remote & help-desk support

Same-hour remote sessions for driver, spooler, queue and connectivity problems β€” the majority of tickets never need a visit.

Plans at a glance

Transparent tiers. Change or cancel with 30 days’ notice.

Callout

Pay per visit

  • Next-business-day on-site
  • Diagnosis + labour
  • Parts quoted up front
  • 30-day repair warranty

Care Plan Popular

Fixed monthly

  • Scheduled maintenance visits
  • Priority 4-hour response
  • Remote support included
  • 10% off consumables

Managed Print

Per page

  • All service & supplies included
  • Fleet monitoring
  • Monthly cost reporting
  • Auto-replenished consumables

Get a tailored quote

Service areas & response

We cover business districts within our metro service ring for same-day and next-day on-site work, with remote support available everywhere. Care Plan customers get priority 4-hour response during business hours; Managed Print customers are monitored proactively, so we often fix devices before anyone raises a ticket.