Troubleshooting
Why your printer keeps jamming — and how to stop it
Nine times out of ten a recurring jam is one of five things. Here is how to find which.
Read the guide →On-site repair, preventive maintenance plans and genuine consumables for inkjet, laser and multifunction fleets. Less downtime, fewer jams, predictable costs.
From a single desktop unit to a managed fleet across several sites — we handle the hardware so your team can print and move on.
Rollers, fusers, print heads, paper feed and network faults diagnosed and fixed at your location, usually within one business day.
Scheduled cleaning, calibration and part replacement that stops small issues becoming expensive breakdowns.
Genuine and quality-compatible cartridges, toner, drums and maintenance kits — delivered before you run out.
Install, share and secure printers across Windows, macOS and print servers, with driver rollout for larger teams.
Most driver, queue and connectivity problems are solved the same hour over a quick remote session.
We map your devices, page volumes and running costs, then right-size the fleet to cut waste.
Certified on the platforms most offices actually run.
Practical fixes our technicians write up from real service calls.
Nine times out of ten a recurring jam is one of five things. Here is how to find which.
Read the guide →Faded lines and missing colours usually mean a partial clog. Clear it without wasting ink.
Read the guide →Tell us what you run and where. We will suggest a plan and book a first visit — no obligation.