About us

An independent printer service company that actually turns up.

We started PrintDoc in 2013 after years of watching businesses wait days for a rebranded call centre to send someone. Our promise is simple: certified technicians, honest quotes and printers that stay working.

How we work

Most printer problems are preventable. A roller past its rated page count, a fuser drying out, a firmware bug that corrupts the queue — small things that become an all-morning outage if nobody is watching. Our maintenance-first model catches them on a schedule instead of an emergency.

When something does break, we carry the parts for the models offices actually run, so a first visit is usually a fixed visit. And when a device is genuinely at the end of its life, we say so — we would rather right-size your fleet than sell you a repair that will not last.

What we stand for

Straight answers

Fixed call-out fees and parts quoted before we proceed. No surprise invoices.

Genuine parts

Manufacturer components and vetted compatibles — never the cheapest thing that voids your warranty.

Less downtime

Priority response for plan customers and proactive monitoring for managed fleets.

Certified people

Technicians trained and certified across HP, Canon, Brother, Kyocera and Xerox platforms.

2013year founded
14technicians & support staff
3,200+devices under service
98%first-visit fix rate

Come and see the workshop

Bring a stubborn device in, or book us to visit yours. Either way you talk to the person who will actually work on it.

Get in touch